Customer Service Training

Orleans/Niagara BOCES offers a three week Customer Service Program training for adults who reside in Niagara or Orleans counties.

WNY Literacy offers free classes geared toward job readiness and career skills.

Included in training

Customer Service Basics
Effective Communication
Relationship Building
Telephone Contacts
On-Line Customer Service
Difficult Customer Contacts
Ready, Set Go, the Total Package
Basic Computer Skills for Customer Service

Learn the skills necessary to work in an entry-level customer

Fill out this form to get more info!

A quick discussion with one of our specialists will get you on your way to passing your GED exam.

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Customer Service Training

WNY Literacy offers free classes geared toward job readiness and career skills.

Included in training

Learn the skills necessary to work in an entry-level customer

Fill out this form to get more info!

Get More Info