Customer Service Training
Orleans/Niagara BOCES offers a three week Customer Service Program training for adults who reside in Niagara or Orleans counties.
WNY Literacy offers free classes geared toward job readiness and career skills.
Included in training
- Customer Service Basics
- Effective Communication
- Relationship Building
- Telephone Contacts
- On-Line Customer Service
- Difficult Customer Contacts
- Ready, Set Go, the Total Package
- Basic Computer Skills for Customer Service
Learn the skills necessary to work in an entry-level customer
- Receptionist
- Call Center Representative
- Retail Worker
- Hospitality Worker
- And many other customer service positions
Fill out this form to get more info!
A quick discussion with one of our specialists will get you on your way to passing your GED exam.
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